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Specialists & support
Success Specialist
Own attendance, engagement, and follow-through for a caseload of students — catching early warning signs and closing the loop with families.
- Department
- Student Success
- Location
- Main Site
- Schedule
- Full-time
- Reports to
- Chief Community & Culture Officer
- Positions open
- 3 openings
About the role
Success Specialists watch the whole student: attendance, effort, mood, credits, and momentum. When something slips, you are the first call — and the person who builds the plan that gets a student back on track.
What you'll do
- Manage a caseload with weekly check-ins and goal reviews
- Track attendance and early-warning indicators; run outreach when flags appear
- Build and monitor student success plans with academics, mentors, and families
- Coordinate supports across academics, Quests, and outside services
- Document interventions and outcomes accurately in the portal
What we look for
- Experience in student support, case management, counseling, or advising
- Strong follow-through and documentation habits
- Ability to build trust quickly with students and caregivers
How to apply
Submit the application form with your resume and a short note about why this role fits you. You'll receive a confirmation number immediately, and our team reviews every application. JRX Academy is an equal opportunity employer.